# Bug

**URL:** https://community.stardog.com/c/tech-support/bug/9.md

[Latest](https://community.stardog.com/latest.md) · [Categories](https://community.stardog.com/categories.md)

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## [About the Bug category](https://community.stardog.com/t/about-the-bug-category/58)

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**Author:** [@kendall](https://community.stardog.com/u/kendall)\
**Replies:** 0

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Use this category to report bugs.

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## [Unable to create a project in the free account](https://community.stardog.com/t/unable-to-create-a-project-in-the-free-account/5587)

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**Author:** [@Divya\_Raj\_K](https://community.stardog.com/u/Divya_Raj_K)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 7:41pm UTC](https://community.stardog.com/t/unable-to-create-a-project-in-the-free-account/5587 "2026-09-08T19:41:50Z")

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Endpoint URL: sd-bb435627.stardog.cloud Connection ID: 89b07fab-6c20-4d18-87e1-791292a78d4f Portal shows Authenticated + Email Verified, but the Server line on the diagnostic page returns Unauthorized. This looks like t…

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## [Error 401 when trying to connect stardog cloud (free)](https://community.stardog.com/t/error-401-when-trying-to-connect-stardog-cloud-free/4863)

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**Author:** [@Dmunnoz](https://community.stardog.com/u/Dmunnoz)\
**Replies:** 5\
**Last updated:** [February 21, 2026, 2:48am UTC](https://community.stardog.com/t/error-401-when-trying-to-connect-stardog-cloud-free/4863 "2026-02-21T02:48:27Z")

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import stardog from pathlib import Path # specify our endpoint, username, and password # default values are provided, be sure to change if necessary conn\_details = { 'endpoint': 'https://sd-\<XXX\>106.stardog.cloud:58…

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## [Stored Queries API Does Not Persist SPARQL Content](https://community.stardog.com/t/stored-queries-api-does-not-persist-sparql-content/5520)

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**Author:** [@R3000](https://community.stardog.com/u/R3000)\
**Replies:** 0\
**Last updated:** [December 15, 2025, 10:35pm UTC](https://community.stardog.com/t/stored-queries-api-does-not-persist-sparql-content/5520 "2025-12-15T22:35:19Z")

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When using the REST API endpoint POST /admin/queries/stored to create stored queries on Stardog Cloud, the query metadata (name, description, database) is successfully stored, but the SPARQL query content is not persiste…

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## [Failed to open Stardog Cloud or any other service](https://community.stardog.com/t/failed-to-open-stardog-cloud-or-any-other-service/5436)

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**Author:** [@Shubam\_Muke](https://community.stardog.com/u/Shubam_Muke)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 10:15am UTC](https://community.stardog.com/t/failed-to-open-stardog-cloud-or-any-other-service/5436 "2025-07-18T10:15:47Z")

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I am unable to open cloud instance. i have just signed up and unable to proceed after checkout of free instance. I started diagnostic report and its loading since edges. Below screenshot sums up the error.

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## [Waiting for building a new instance for a week](https://community.stardog.com/t/waiting-for-building-a-new-instance-for-a-week/4936)

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**Author:** [@Zy-C](https://community.stardog.com/u/Zy-C)\
**Replies:** 6\
**Last updated:** [June 23, 2025, 2:53pm UTC](https://community.stardog.com/t/waiting-for-building-a-new-instance-for-a-week/4936 "2025-06-23T14:53:15Z")

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Hi dear Stardog Team, I created a new free instance about a week ago but the homepage is still showing "Please wait while your instance is being built." Do you know how to solve this issue? Thanks a lot in advance!

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## [Started adding Essentials, Designer projects in Free was destroyed](https://community.stardog.com/t/started-adding-essentials-designer-projects-in-free-was-destroyed/4660)

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**Author:** [@cle](https://community.stardog.com/u/cle)\
**Replies:** 9\
**Last updated:** [May 12, 2025, 3:40pm UTC](https://community.stardog.com/t/started-adding-essentials-designer-projects-in-free-was-destroyed/4660 "2025-05-12T15:40:05Z")

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Hi. I started to look into the Essentials option. Started registering so I could see payment options in Essentials. The endpoint was created. And in a state to look into payment, that is fair. Then going into Designer in…

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## [Lexical Error in Designer?](https://community.stardog.com/t/lexical-error-in-designer/5355)

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**Author:** [@danielbakas](https://community.stardog.com/u/danielbakas)\
**Replies:** 5\
**Last updated:** [April 29, 2025, 4:24pm UTC](https://community.stardog.com/t/lexical-error-in-designer/5355 "2025-04-29T16:24:07Z")

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Hi everone! I am getting a Failed to import D\_CATS: 000012: Lexical error at line 23, column 19. Encountered: "|u00b3" (179), after : "" when uploading a CSV file in Designer. This issue arises in a DatatypeProperty (a…

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## [httpAPI does not work for Stardog 11.0.0](https://community.stardog.com/t/httpapi-does-not-work-for-stardog-11-0-0/5313)

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**Author:** [@Tamas\_Nagy](https://community.stardog.com/u/Tamas_Nagy)\
**Replies:** 2\
**Last updated:** [March 21, 2025, 2:51pm UTC](https://community.stardog.com/t/httpapi-does-not-work-for-stardog-11-0-0/5313 "2025-03-21T14:51:45Z")

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Hi! I would like to mapp data to Stardog through httpAPI, but in the new version it is failed. This is the code what I use: import requests # Stardog Server and Authentication stardog\_url = '' username = '' password …

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## [Connecting Stardog and Azure Purview](https://community.stardog.com/t/connecting-stardog-and-azure-purview/5309)

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**Author:** [@Vinaykp](https://community.stardog.com/u/Vinaykp)\
**Replies:** 0\
**Last updated:** [March 20, 2025, 12:41pm UTC](https://community.stardog.com/t/connecting-stardog-and-azure-purview/5309 "2025-03-20T12:41:28Z")

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Facing issues to connect my Azure Purview instance with Stardog. My goal is to test metadata export from Stardog to Purview and import Purview metadata into stardog. I tried the approach that is mentioned in the Stardog…

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## [Connecting to MongoDB via kerberos](https://community.stardog.com/t/connecting-to-mongodb-via-kerberos/5270)

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**Author:** [@panda55555](https://community.stardog.com/u/panda55555)\
**Replies:** 0\
**Last updated:** [February 12, 2025, 3:37pm UTC](https://community.stardog.com/t/connecting-to-mongodb-via-kerberos/5270 "2025-02-12T15:37:50Z")

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Hello All, I am currently trying to connect to MongoDB via kerberos. The below is my current URL mongodb://user@host:27000,host:27000,host:27000/databaseName?authMechanism=GSSAPI&authMechanismProperties=SERVICE\_NAME:bi…

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## [Java AdminConnection doesn't work with Stardog behind a reverse proxy](https://community.stardog.com/t/java-adminconnection-doesnt-work-with-stardog-behind-a-reverse-proxy/5072)

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**Author:** [@shaun](https://community.stardog.com/u/shaun)\
**Replies:** 1\
**Last updated:** [September 10, 2024, 2:02am UTC](https://community.stardog.com/t/java-adminconnection-doesnt-work-with-stardog-behind-a-reverse-proxy/5072 "2024-09-10T02:02:27Z")

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We have Stardog running inside a k8s cluster and behind a nginx reverse proxy If we use raw HTTP connections in python or Java we can access the admin functions like list databases for example. However if we use the …

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## [Problem with large VALUES clauses](https://community.stardog.com/t/problem-with-large-values-clauses/4958)

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**Author:** [@quoll](https://community.stardog.com/u/quoll)\
**Replies:** 1\
**Last updated:** [June 10, 2024, 8:35pm UTC](https://community.stardog.com/t/problem-with-large-values-clauses/4958 "2024-06-10T20:35:55Z")

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Whenever we pass a VALUES clause with too many elements in it, then we always see a set of answers that does not include everything that was provided in that clause. I haven't tried to narrow down how large a group can g…

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## [Reindexing S3-backed document stores](https://community.stardog.com/t/reindexing-s3-backed-document-stores/4962)

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**Author:** [@bwalsh](https://community.stardog.com/u/bwalsh)\
**Replies:** 0\
**Last updated:** [June 12, 2024, 1:41am UTC](https://community.stardog.com/t/reindexing-s3-backed-document-stores/4962 "2024-06-12T01:41:26Z")

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When creating a document store using the filesystem, running stardog doc reindex works successfully and all document store functionality works as expected. However, if I create a document store using S3 as the storage ba…

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## [DB optimize deletes document search index](https://community.stardog.com/t/db-optimize-deletes-document-search-index/4948)

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**Author:** [@jcbiddle](https://community.stardog.com/u/jcbiddle)\
**Replies:** 0\
**Last updated:** [June 5, 2024, 1:44am UTC](https://community.stardog.com/t/db-optimize-deletes-document-search-index/4948 "2024-06-05T01:44:04Z")

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I've noticed that if I upload a document to the BITES storage and optimize the database through Stardog Studio, I no longer get any results from full-text searches over the documents. To get search results again, I have …

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## [Strange CONSTRUCT behavior with FROM clause](https://community.stardog.com/t/strange-construct-behavior-with-from-clause/4905)

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**Author:** [@arwesterinen](https://community.stardog.com/u/arwesterinen)\
**Replies:** 8\
**Last updated:** [April 25, 2024, 7:57am UTC](https://community.stardog.com/t/strange-construct-behavior-with-from-clause/4905 "2024-04-25T07:57:55Z")

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On my Stardog Cloud instance, in Stardog Studio, I get results running this CONSTRUCT statement: prefix : \<urn:myexample:\> CONSTRUCT {?s ?p ?o} FROM :graphX WHERE {?s ?p ?o} } ORDER BY ?s ?p ?o Notice the TWO closing…

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## [Failed to fetch error message when connecting to endpoint on organization network machine](https://community.stardog.com/t/failed-to-fetch-error-message-when-connecting-to-endpoint-on-organization-network-machine/4722)

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**Author:** [@JGrunenberg](https://community.stardog.com/u/JGrunenberg)\
**Replies:** 2\
**Last updated:** [November 17, 2023, 3:48pm UTC](https://community.stardog.com/t/failed-to-fetch-error-message-when-connecting-to-endpoint-on-organization-network-machine/4722 "2023-11-17T15:48:19Z")

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Hi, I'm attempting to connect to our endpoint from my organization's network machine, but I keep receiving a 'failed to fetch' error message. I've tried on a colleagues off network laptop and I'm able to successfully ac…

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## [Endpoint creation after deletion](https://community.stardog.com/t/endpoint-creation-after-deletion/4635)

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**Author:** [@Hsoh](https://community.stardog.com/u/Hsoh)\
**Replies:** 0\
**Last updated:** [September 28, 2023, 8:17am UTC](https://community.stardog.com/t/endpoint-creation-after-deletion/4635 "2023-09-28T08:17:59Z")

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I deleted the default endpoint and I now get the following message when I try to create a new free endpoint: You must wait while your Free instance is cleaned up Based on similar messages on this board, it seems I need…

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## [Saved classes disappear from model + how to delete](https://community.stardog.com/t/saved-classes-disappear-from-model-how-to-delete/4600)

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**Author:** [@susvej](https://community.stardog.com/u/susvej)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 4:18pm UTC](https://community.stardog.com/t/saved-classes-disappear-from-model-how-to-delete/4600 "2023-09-13T16:18:11Z")

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I followed the youtube tutorial (https://www.youtube.com/watch?v=EphC-uMh0zs) and created a music ontology. I saved it. I exited the browswer. The next day, the ontology is still there, but all the classes I added have d…

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## [Using \`pystardog\` \`new\_stored\_query\` appears database agnostic](https://community.stardog.com/t/using-pystardog-new-stored-query-appears-database-agnostic/4552)

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**Author:** [@hall00ween](https://community.stardog.com/u/hall00ween)\
**Replies:** 0\
**Last updated:** [August 16, 2023, 7:31pm UTC](https://community.stardog.com/t/using-pystardog-new-stored-query-appears-database-agnostic/4552 "2023-08-16T19:31:53Z")

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Using pystardog I am uploading stored queries. Here is the code I use pystardog code: # Pull query data from file with open(query\_file\_path, 'r') as f: query\_options = json.load(f) #…

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## [Virtual graphs dysfunction after importing virtual graph (with bogus name) from \`pystardog\`](https://community.stardog.com/t/virtual-graphs-dysfunction-after-importing-virtual-graph-with-bogus-name-from-pystardog/4502)

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**Author:** [@hall00ween](https://community.stardog.com/u/hall00ween)\
**Replies:** 3\
**Last updated:** [August 4, 2023, 10:05pm UTC](https://community.stardog.com/t/virtual-graphs-dysfunction-after-importing-virtual-graph-with-bogus-name-from-pystardog/4502 "2023-08-04T22:05:17Z")

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During some development of code to import virtual graphs to Stardog Cloud, I uploaded one with the name "ex. customer-journey-uat-000". It appears this name causes issues with both pystardog (1) and in Stardog Studio (2)…

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## [Virtual graph + \`NOW()\` results in error](https://community.stardog.com/t/virtual-graph-now-results-in-error/4491)

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**Author:** [@hall00ween](https://community.stardog.com/u/hall00ween)\
**Replies:** 2\
**Last updated:** [July 24, 2023, 11:11pm UTC](https://community.stardog.com/t/virtual-graph-now-results-in-error/4491 "2023-07-24T23:11:25Z")

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I encountered an issue using the NOW() clause with a virtual graph. If I execute the following SPARQL query: PREFIX : \<urn:customer-journey:model:\> SELECT ?dat\_0 FROM \<virtual://dev-graph\> WHERE { ?sub a :organiza…

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## [\`IllegalArgumentException\` when trying to order by \`xsd:dateTimeStamp\`](https://community.stardog.com/t/illegalargumentexception-when-trying-to-order-by-xsd-datetimestamp/4484)

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**Author:** [@ProvocaTeach](https://community.stardog.com/u/ProvocaTeach)\
**Replies:** 5\
**Last updated:** [July 15, 2023, 8:38pm UTC](https://community.stardog.com/t/illegalargumentexception-when-trying-to-order-by-xsd-datetimestamp/4484 "2023-07-15T20:38:02Z")

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Hello, I have been trying to use SPARQL’s ORDER BY to order some blog posts by the date they were made public. Each blog post has a property called theo:date\_made\_public which is an xsd:dateTimeStamp (note: not an xsd:d…

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## [A valid Stardog license was not found](https://community.stardog.com/t/a-valid-stardog-license-was-not-found/4467)

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**Author:** [@anamontoya](https://community.stardog.com/u/anamontoya)\
**Replies:** 1\
**Last updated:** [July 10, 2023, 2:57pm UTC](https://community.stardog.com/t/a-valid-stardog-license-was-not-found/4467 "2023-07-10T14:57:25Z")

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I have already installed stardog, but when I tried to launch the app, I got the following message "A valid Stardog license was not found in C:\\Users\\svc\_argis\\stardogs\\stardog\_home. Please copy your license file to th…

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## [Unable to create a new free instance](https://community.stardog.com/t/unable-to-create-a-new-free-instance/4452)

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**Author:** [@kanchanjot](https://community.stardog.com/u/kanchanjot)\
**Replies:** 1\
**Last updated:** [July 5, 2023, 10:58am UTC](https://community.stardog.com/t/unable-to-create-a-new-free-instance/4452 "2023-07-05T10:58:04Z")

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I deleted my free instance, while initiating it again it is giving error message as "You must wait until your instance is cleaned up" Can you please resolve this issue?

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## [I hava a problem in my react.js or Satrdog server..!](https://community.stardog.com/t/i-hava-a-problem-in-my-react-js-or-satrdog-server/4424)

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**Author:** [@Kheder\_Taleb](https://community.stardog.com/u/Kheder_Taleb)\
**Replies:** 1\
**Last updated:** [June 26, 2023, 9:12pm UTC](https://community.stardog.com/t/i-hava-a-problem-in-my-react-js-or-satrdog-server/4424 "2023-06-26T21:12:56Z")

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I cloned the GitHub repository for the react.js tutorial, then I installed the dependencies. but I can't get the data from the database when I open the https:localhost:3000, and I have an error when I try to add data t…

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## [CLI virtual import bug](https://community.stardog.com/t/cli-virtual-import-bug/4427)

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**Author:** [@arwesterinen](https://community.stardog.com/u/arwesterinen)\
**Replies:** 0\
**Last updated:** [June 16, 2023, 3:48pm UTC](https://community.stardog.com/t/cli-virtual-import-bug/4427 "2023-06-16T15:48:20Z")

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The following SMS mapping works fine .. MAPPING FROM CSV { } TO { ?source\_iri a :Xxx . ?source\_iri :description ?desc ; :name ?source\_name ; ... } WHERE { BIND(TEMPLATE("https://example.com/{source}") AS ?source…

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## [Error with the REASONER ON](https://community.stardog.com/t/error-with-the-reasoner-on/4415)

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**Author:** [@hmuhajab](https://community.stardog.com/u/hmuhajab)\
**Replies:** 1\
**Last updated:** [June 7, 2023, 2:58pm UTC](https://community.stardog.com/t/error-with-the-reasoner-on/4415 "2023-06-07T14:58:22Z")

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I am trying to run this query, but with the reasoner ON, it gives this error Failed to run query: com.complexible.stardog.plan.eval.operator.OperatorException: Uncaught error during query evaluation: ArrayIndexOutOfBoun…

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## [Ingesting edge properties via JSON-LD](https://community.stardog.com/t/ingesting-edge-properties-via-json-ld/4338)

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**Author:** [@gmangiante](https://community.stardog.com/u/gmangiante)\
**Replies:** 1\
**Last updated:** [May 17, 2023, 4:54pm UTC](https://community.stardog.com/t/ingesting-edge-properties-via-json-ld/4338 "2023-05-17T16:54:45Z")

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Hello- This is a follow up to support topic https://community.stardog.com/t/edge-property-example-error/2561, which appears to have been closed a while ago. I've come up against the exact same issue - trying to import a…

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## [BI SQL Schema Mappings](https://community.stardog.com/t/bi-sql-schema-mappings/4276)

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**Author:** [@mgberg](https://community.stardog.com/u/mgberg)\
**Replies:** 4\
**Last updated:** [May 4, 2023, 4:18pm UTC](https://community.stardog.com/t/bi-sql-schema-mappings/4276 "2023-05-04T16:18:32Z")

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I'm playing around with the BI Server and SQL schemas and I have a few questions/issues. I'm using Stardog 8.1.1. Issue 1 I've imported a SHACL shapes graph and a SQL schema is being generated from it since I can see th…

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