# Payment processed for update but the Endpoint was not updated
**URL:** https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457
**Category:** Stardog Cloud
**Created:** [August 18, 2025, 9:53am UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457 "2025-08-18T09:53:05Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@VikBar](https://community.stardog.com/u/VikBar)
#### Post date: [August 18, 2025, 9:53am UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/1 "2025-08-18T09:53:05Z")
This category is for requesting help or asking questions about Stardog Cloud ([https://stardog.com/cloud](https://stardog.com/cloud)).
Payment Processed but Endpoint Still Not Upgraded
I have successfully made the $195.00 payment to upgrade my Stardog Cloud Free version to the Stardog Essentials plan. I noticed that on the [Stardog Cloud page](https://cloud.stardog.com/), the "Edges" display has been updated from 1M to 50M, indicating the upgrade to Stardog Essentials, but i am unable to upload more data.
However, when I click on "Manage Endpoints," I still only see the "Stardog Free" endpoint, and the Essentials endpoint is not appearing. As a result, I am unable to access or use the upgraded features.
I would appreciate it if you could assist me in resolving this issue as soon as possible. Attached are my screenshots of the current status.
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### Author:  [@PaulPlace](https://community.stardog.com/u/PaulPlace)
#### Post date: [August 18, 2025, 1:42pm UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/2 "2025-08-18T13:42:50Z")
Hello Viktor, we are processing your upgrade request today, and we will notify you soon when your endpoint has been converted to an Essentials instance.
Regards,
Paul Place
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### Author:  [@VikBar](https://community.stardog.com/u/VikBar)
#### Post date: [August 18, 2025, 2:50pm UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/3 "2025-08-18T14:50:58Z")
Hello Paul, I really need this to work by tomorrow, is it possible that it will be updated tomorrow?
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### Author:  [@PaulPlace](https://community.stardog.com/u/PaulPlace)
#### Post date: [August 18, 2025, 2:59pm UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/4 "2025-08-18T14:59:00Z")
Yes. We will complete the upgrade today.
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### Author:  [@PaulPlace](https://community.stardog.com/u/PaulPlace)
#### Post date: [August 18, 2025, 3:57pm UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/5 "2025-08-18T15:57:14Z")
Hello Victor, your endpoint has been upgraded to an Essentials instance.
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### Author:  [@VikBar](https://community.stardog.com/u/VikBar)
#### Post date: [August 18, 2025, 4:06pm UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/6 "2025-08-18T16:06:17Z")
Hello Paul, thank you very much
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### Author:  [@PaulPlace](https://community.stardog.com/u/PaulPlace)
#### Post date: [August 19, 2025, 4:13pm UTC](https://community.stardog.com/t/payment-processed-for-update-but-the-endpoint-was-not-updated/5457/7 "2025-08-19T16:13:35Z")