# Star dog cannot be started

**URL:** <https://community.stardog.com/t/star-dog-cannot-be-started/2992>\
**Category:** Support\
**Created:** [April 16, 2021, 2:01pm UTC](https://community.stardog.com/t/star-dog-cannot-be-started/2992 "2021-04-16T14:01:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Thamizh\_Selvan](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/thamizh_selvan/32/955_2.png) [@Thamizh\_Selvan](https://community.stardog.com/u/Thamizh_Selvan)\
**Post date:** [April 16, 2021, 2:01pm UTC](https://community.stardog.com/t/star-dog-cannot-be-started/2992/1 "2021-04-16T14:01:09Z")

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I successfully installed star dog service. But when I tried to connect star dog service, I got the following error.  
The OS is windows 10. Java version is 11.0.10

Error Message:

Windows could not start the Stardog Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 0.

Event log info:

BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline}

-

7024

0

2

0

0

0x8080000000000000

22055

System

WS103354.npd.com

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Stardog Server

%%0

530074006100720064006F0067002D005300650072007600650072000000

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\
**Post date:** [April 30, 2021, 2:01pm UTC](https://community.stardog.com/t/star-dog-cannot-be-started/2992/2 "2021-04-30T14:01:19Z")

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