# Stardog Cloud Free server **URL:** \ **Category:** Support\ **Created:** [August 11, 2022, 2:01pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900 "2022-08-11T14:01:57Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![saidalidev](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/saidalidev/32/1528_2.png) [@saidalidev](https://community.stardog.com/u/saidalidev)\ **Post date:** [August 11, 2022, 2:01pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/1 "2022-08-11T14:01:57Z")
Hi guys Currently I'm getting Started with Stardog Cloud. My Stardog Free Server is loading without giving a response. Also I cannot connect my free server in Stardog Studio. Any suggestions? ---
**Author:** ![albaker](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/albaker/32/632_2.png) [@albaker](https://community.stardog.com/u/albaker)\ **Post date:** [August 11, 2022, 4:24pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/2 "2022-08-11T16:24:38Z")
Hi Said, There may have been a minor delay in the DNS entry getting updated, delaying the loading process when you tried earlier. It does look like it's up now. Al ---
**Author:** ![saidalidev](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/saidalidev/32/1528_2.png) [@saidalidev](https://community.stardog.com/u/saidalidev)\ **Post date:** [August 12, 2022, 7:30am UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/3 "2022-08-12T07:30:16Z")
Hi AI Unfortunately it still does not work, here's my server [https://sd-dd837a40.stardog.cloud:5820](https://sd-dd837a40.stardog.cloud:5820). ---
**Author:** ![albaker](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/albaker/32/632_2.png) [@albaker](https://community.stardog.com/u/albaker)\ **Post date:** [August 12, 2022, 6:57pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/4 "2022-08-12T18:57:02Z")
Hi Said, The server appears to be up. We have noticed that some corporate networks may block access to port 5820, which is the Stardog default. Can you try this diagnostic page and share the results? [https://cloud.stardog.com/u/0/diagnostic](https://cloud.stardog.com/u/0/diagnostic) Thanks, Al ---
**Author:** ![saidalidev](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/saidalidev/32/1528_2.png) [@saidalidev](https://community.stardog.com/u/saidalidev)\ **Post date:** [August 17, 2022, 8:02am UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/5 "2022-08-17T08:02:17Z")
Hi @albaker Diagnose: ![image](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/3/3c1a847da767504f3566d3480d68b3eae5d1d758.png) ---
**Author:** ![saidalidev](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/saidalidev/32/1528_2.png) [@saidalidev](https://community.stardog.com/u/saidalidev)\ **Post date:** [August 17, 2022, 1:17pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/6 "2022-08-17T13:17:05Z")
Much Thanks @albaker , the windows Firewall blocked the access ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [August 31, 2022, 12:06pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/7 "2022-08-31T12:06:41Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [September 14, 2022, 4:32pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/8 "2022-09-14T16:32:49Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [September 28, 2022, 9:07pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/9 "2022-09-28T21:07:04Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [October 13, 2022, 1:36am UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/10 "2022-10-13T01:36:59Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [October 27, 2022, 11:54pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/11 "2022-10-27T23:54:05Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [November 14, 2022, 6:41am UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/12 "2022-11-14T06:41:57Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [December 6, 2022, 3:13pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/13 "2022-12-06T15:13:16Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [December 31, 2022, 7:36am UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/14 "2022-12-31T07:36:34Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/stardog/original/2X/e/ed66b48a616f505106a4acde3c9cee7e6da9bc67.svg) [@system](https://community.stardog.com/u/system)\ **Post date:** [January 27, 2023, 6:24pm UTC](https://community.stardog.com/t/stardog-cloud-free-server/3900/15 "2023-01-27T18:24:29Z")