# Verification mail address

**URL:** <https://community.stardog.com/t/verification-mail-address/3747>\
**Category:** Stardog Cloud\
**Created:** [May 18, 2022, 7:37am UTC](https://community.stardog.com/t/verification-mail-address/3747 "2022-05-18T07:37:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Rene-Michel](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@Rene-Michel](https://community.stardog.com/u/Rene-Michel)\
**Post date:** [May 18, 2022, 7:37am UTC](https://community.stardog.com/t/verification-mail-address/3747/1 "2022-05-18T07:37:45Z")

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To start exploring Stardog, I want to start using Stardog Free. I signed up and expected to receive a mail to verify my mail address. However, I did not receive any mail.  
Did I do anything wrong? Is there any way to receive te verification mail?

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**Author:** ![zachary.whitley](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/zachary.whitley/32/94_2.png) [@zachary.whitley](https://community.stardog.com/u/zachary.whitley)\
**Post date:** [May 18, 2022, 2:06pm UTC](https://community.stardog.com/t/verification-mail-address/3747/2 "2022-05-18T14:06:23Z")

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First thing I'd do is check your spam folder.

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**Author:** ![Rene-Michel](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@Rene-Michel](https://community.stardog.com/u/Rene-Michel)\
**Post date:** [May 18, 2022, 2:09pm UTC](https://community.stardog.com/t/verification-mail-address/3747/3 "2022-05-18T14:09:57Z")

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Ofcourse I did; it was, and still is, empty.

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**Author:** ![Rene-Michel](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@Rene-Michel](https://community.stardog.com/u/Rene-Michel)\
**Post date:** [May 18, 2022, 3:01pm UTC](https://community.stardog.com/t/verification-mail-address/3747/4 "2022-05-18T15:01:07Z")

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But thanks for the suggestion 🙂

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**Author:** ![PaulPlace](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/paulplace/32/1447_2.png) [@PaulPlace](https://community.stardog.com/u/PaulPlace)\
**Post date:** [May 23, 2022, 4:52pm UTC](https://community.stardog.com/t/verification-mail-address/3747/5 "2022-05-23T16:52:42Z")

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Hello, Rene-Michel. Have you been able to log in to your Stardog cloud account?

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**Author:** ![Rene-Michel](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@Rene-Michel](https://community.stardog.com/u/Rene-Michel)\
**Post date:** [May 24, 2022, 6:35am UTC](https://community.stardog.com/t/verification-mail-address/3747/6 "2022-05-24T06:35:08Z")

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Hi Paul,

Yes I was! Stardog Support helped me with that.  
Right now I’m learning to use Stardog 😊

Unfortunately I do no know how to close this topic, hopefully this helps.

Thanks anyway!

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**Author:** ![PaulPlace](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.stardog.com/paulplace/32/1447_2.png) [@PaulPlace](https://community.stardog.com/u/PaulPlace)\
**Post date:** [May 24, 2022, 2:26pm UTC](https://community.stardog.com/t/verification-mail-address/3747/7 "2022-05-24T14:26:09Z")

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