Windows installation not working

I am installing the getting started version on my laptop. Plenty of resources, (I have admin access.)

JAVA_HOME=C:\programs\Java\jdk1.8.0_171 (also tried with Java 11)

c:\programs\stardog\stardog-7.7.1>java -version
java version "1.8.0_171"
Java(TM) SE Runtime Environment (build 1.8.0_171-b11)
Java HotSpot(TM) 64-Bit Server VM (build 25.171-b11, mixed mode)

(Note: your instructions say "java -v", which is wrong, should be "java -version")

Service installation completes successfully
AMD64 Architecture detected

The following parameters will be set for the service

Stardog installation directory is c:\programs\stardog\stardog-7.7.1
STARDOG_HOME is c:\programs\stardog
Stardog license key is in the STARDOG_HOME dir.

This is the message I get when I install the service:
Stardog server will use 2048 MB
Server logs will be written to c:\programs\stardog\stardog-7.7.1\logs
Installing Service "Stardog Server"
Successfully installed "Stardog Server"

But the service shows as manual, and it is not started.
When I go to start the service, I get

Nothing salient in the event logs.
What to do?

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