You must wait while your Free instance is cleaned up

My free instance was unresponsive and I decided to delete it and create a new one. For the past 4 days I have been getting the following message when trying to create a new instance:

"You must wait while your Free instance is cleaned up"


How can I fix this ?

Hello Garik, please try again.

Hi, I have the same issue.

I need either the name of the instance that you deleted or your Stardog Cloud user name to find the instance that needs to be cleaned up.

Hi, I think the user name is attached to my email (marin.ljuban@gmail.com)

Ok, please try again.