Waiting for building a new instance for a week

Support Bug
1

Hi dear Stardog Team,

I created a new free instance about a week ago but the homepage is still showing "Please wait while your instance is being built." Do you know how to solve this issue?

Thanks a lot in advance!

2

Hello Zy-C,

I have removed that instance and made it so that you can request a new free instance. Can you try doing so and see if that one works as expected?

Thanks,
Clark

3

Hi Clark,
thanks a lot! Now it works without any problems:)