Stardog Studio: Crash after create DB

Support
1

Hi folks,
Stardog Studio is crashing on me when I perform the following:

  1. Start Stardog Studio.
  2. Select Connect to Stardog | Connect
  3. Click Databases icon
  4. Click Create Database
  5. Enter name of new database. Click Create.
  6. CRASH!

Also crashes when I true to select some older databases, works fine with more recent ones.

Environment:
Windows 10
Stardog 6.1.0
Stardog Studio 1.14.3

We've seen some problems in the past with Stardog Studio running on Windows for Stardog 6.1. Perhaps a new bug?

Oh, and yes - I tried "Turning it off and on again" - I've been stuck with Windows for some time now so I know the drill. :grinning:

Cheers,

Tim

2

Can you include the Stardog Studio logs? They're located at ~/Library/Logs/Stardog\ Studio/log.log for MacOS and %USERPROFILE%\AppData\Roaming\Stardog Studio\log.log on Windows.

3

We believe we've identified the bug here (it is likely specific to Stardogs < 7.x) and will be releasing a Studio update shortly to fix it. Thanks for the report, Tim!

4

Thanks! The tail of the log from my latest attempt is below. I also noticed that each time I start Studio, it is asking me if I want the tour, not remembering that I had declined previously.
Also, is that an option I see in the configuration to disable auto-update of Studio? I hope so - been asking for that option. :slight_smile:

[2020-01-10 12:58:23.548] [info] Checking for update
[2020-01-10 12:58:24.425] [info] Update for version 1.14.3 is not available (latest version: 1.14.3, downgrade is disallowed).
[2020-01-10 12:58:38.251] [error] Error: Internal Server Error
at file:///C:/Users/XXXXXX/AppData/Local/Programs/stardog-studio/Stardog%20Studio/resources/app.asar/renderer.20e9052d7c88aeda246a.js:1:619103
at Generator.next ()
at r (file:///C:/Users/XXXXXX/AppData/Local/Programs/stardog-studio/Stardog%20Studio/resources/app.asar/renderer.20e9052d7c88aeda246a.js:1:618192)
[2020-01-10 12:58:38.259] [error] Error: Internal Server Error
at file:///C:/Users/XXXXXX/AppData/Local/Programs/stardog-studio/Stardog%20Studio/resources/app.asar/renderer.20e9052d7c88aeda246a.js:1:619103
at Generator.next ()
at r (file:///C:/Users/XXXXXX/AppData/Local/Programs/stardog-studio/Stardog%20Studio/resources/app.asar/renderer.20e9052d7c88aeda246a.js:1:618192)
[2020-01-10 12:58:38.260] [error] Error: Internal Server Error
at file:///C:/Users/XXXXXX/AppData/Local/Programs/stardog-studio/Stardog%20Studio/resources/app.asar/renderer.20e9052d7c88aeda246a.js:1:619103
at Generator.next ()
at r (file:///C:/Users/XXXXXX/AppData/Local/Programs/stardog-studio/Stardog%20Studio/resources/app.asar/renderer.20e9052d7c88aeda246a.js:1:618192)
[2020-01-10 12:58:42.894] [error] Cannot read property 'value' of undefined

5

Thanks for the log, Tim. The output confirms that we've identified the bug you're encountering and will have a fix shipped shortly.

And yes, in Studio 1.14.x+, there is a user preference (called autoUpdate) which you can set to false in order to turn off auto-updating.

6

The fix for this should now be released.

7

Confirmed that the issue is now resolved for me. Thanks for the speedy fix!

Tim

8

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