DB creation error on Ubuntu

Support
1

Hello,

I am having the following error when creating a DB in Stardog 5.0.3
Any hints? it is working correctly under windows. I am running as a root on linux to be sure.

image
image.png1265×362 26.6 KB 

HTTP server available at http://localhost:5820.

STARDOG_HOME=/home/osadmin/stardog-5.0.3/bin

INFO  2017-09-14 12:49:01,675 [main] com.complexible.stardog.cli.impl.ServerStart:call(229): Memory options
INFO  2017-09-14 12:49:01,677 [main] com.complexible.stardog.cli.impl.ServerStart:call(230): Memory mode: DEFAULT
INFO  2017-09-14 12:49:01,677 [main] com.complexible.stardog.cli.impl.ServerStart:call(231): Min Heap Size: 110M
INFO  2017-09-14 12:49:01,677 [main] com.complexible.stardog.cli.impl.ServerStart:call(232): Max Heap Size: 1.5G
INFO  2017-09-14 12:49:01,677 [main] com.complexible.stardog.cli.impl.ServerStart:call(233): Max Direct Mem: 1.5G
INFO  2017-09-14 12:49:01,678 [main] com.complexible.stardog.cli.impl.ServerStart:call(234): Max Mapped Mem: 194M
INFO  2017-09-14 12:49:01,678 [main] com.complexible.stardog.cli.impl.ServerStart:call(235): System Memory: 6.8G
::::::::::::::
zookeeper.log
::::::::::::::

Thank you,
Best,

Charbel

2

Hi,

If you open up the Javascript console, do you see any more detailed errors being displayed when you try to create a database?

3

Just as some general purpose trouble shooting things you might look into

  • File permissions. Can the user you’re running as write to $STARDOG_HOME?
  • Are you running SELinux, AppArmor, etc that might be preventing access?
  • Are you running a firewall that might be causing problems? (I doubt
    that’s the problem since it looks like you can get to the webconsole.
    Access to tcp:5820 is the only requirement as far as I know)
4

Hello,

I am using an incognito mode browser.
I am having the login page but then I have not found error.

image

And in the javascript console I have the following:

:5820/scripts/07007050.main.js Failed to load resource: the server responded with a status of 404 (Not Found)
send	@	:5820/scripts/07007050.main.js:3
5

Hello,
it is working correctly ! our IT has blocked port 5820 with a new security policy …

My bad,

Charbel

6

Is this a new problem or is it somehow related to your original problem? I’m assuming that it works when you’re not in incognito mode or is that an incorrect assumption?

7

it is a new problem related to our proxy update.
I checked on Stardog 4.2 and 5.0.3 they are not accessible from our internal network, they closed port 5820.
I will start stardog on another port.

Best,
Charbel

8

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