We can connect to our stardog instance, and everything seems ok. However the data is not visible (even though it is there, we've checked on disk) and we cannot create new databases, or add roles in security. We have double checked and updated licenses, and restarted instance, but nothing fixes it?
Hello and welcome!
How are you connecting to your instance (CLI, Studio, something else)? Additionally, are you creating a new user and authenticating with it? If that is the case, then by default your new user has essentially no permissions and therefore nothing would be visible or doable until a superuser (or other user with appropriate permissions) grants the needed permissions to the new user.
We are using stardog studio. When we click on the security tab, we just get a spinning wheel that never ends!
We are using stardog studio. When we click on the security tab, we just get a spinning wheel that never ends!
Hi. Sorry you're having trouble here. As Stephen asked earlier, are you creating a new user (i.e., not the default admin or anonymous user) and connecting with it?
Thanks,
Jason
We are using a shared admin account. The security issue is more of a minor one. The real issue is not being able to generate new DBs?
The issue of not being able to generate new DBs or see users' permissions is very possibly related to insufficient privileges on your shared admin account. If you have access to the CLI, you could run stardog-admin user permission mySharedUser and see what permissions it has. We could then let you know what permissions it would need.
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